Feedback

We at Woodstone Pizza And Flame Grill Penrith CA11 aim to bring all of our customers the very best value for money, services and food around Penrith. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

never once been disappointed by the food, always amazing!

Josie, 06 May 2021

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Best food in town ?

Lew, 30 Apr 2021

Half the meals were burnt :( Both burgers and fries were burnt so both me and my dad wasn’t happy with that. My daughters pizza was fine luckily and my mum said hers was ok. You also didn’t give us the drinks I had ordered so had to run back for them which I got a funny look for! We normally love coming and your food but wasn’t happy this time round.

Emma, 22 Apr 2021

  Reply : Hello , im sorry to read this review please could you contact me at the restaurant tomorrow so we can discuss. 017688 66399 lisa

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Colin, 16 Apr 2021

We have been very loyal throughout lockdown and to be fair had good service from you with your pizza delivery. That is why it is very disappointing that tonight our pizza was ordered for 7:45 and it is now 8:10 and are still waiting for our pizza. We have phoned to enquire and been told that it is Friday and you are busy and it may be another 20.minutes, which would make it 35 minutes late. But we have always ordered on a Friday and not encountered this issue before. Loyalty works both ways and your dismissive attitude on the phone has led us to question whether to use your take away or restaurant again

Fiona Goswell, 16 Apr 2021

  Reply : Hello, sorry to read this review.. we have been grateful for all our takeaway & delivery customers during lockdown! (Thank you) This weekend (Friday 16th april & Saturday 17th April ) has been a tough one on all our staff and we failed to keep up with the demand. We are very sorry!!! We are all aware of this and will be working extra hard and train to correct this.


Nikki, 14 Apr 2021

Good food

Natalie, 13 Apr 2021

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Lyn, 10 Apr 2021

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Lyn, 10 Apr 2021

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Lyn, 10 Apr 2021

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Lyn, 10 Apr 2021

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Lyn, 10 Apr 2021

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Lyn, 10 Apr 2021

Great service xx

Nancy, 29 Mar 2021

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Pizza was tasty, and arrived hot but it was delivered 10 minutes late after a 90 minute wait time which did put a dampener on the meal!

Ellie, 28 Mar 2021

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Sam, 27 Mar 2021

Ordered pizza from here twice and both times it has been burnt at the crust. Everything else was good.

Adele, 24 Mar 2021

Never disappointed the food is excellent

Christine, 21 Mar 2021

Great service

Nancy, 18 Mar 2021

The service is great.

Nancy, 18 Mar 2021

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Dan, 06 Mar 2021

Easy to order

George, 26 Feb 2021

Excellent service. Hope to come in when the lockdowns end

Will, 24 Feb 2021

Brilliant

Dan, 13 Feb 2021

Very good service friendly delivery and excellent food

M, 11 Feb 2021

So delicious thank you and friendly delivery

M, 11 Feb 2021